{"id":3927,"date":"2021-07-01T15:00:40","date_gmt":"2021-07-01T15:00:40","guid":{"rendered":"https:\/\/juicyfollow.com\/dukungan\/"},"modified":"2025-07-12T09:47:02","modified_gmt":"2025-07-12T09:47:02","slug":"dukungan","status":"publish","type":"page","link":"https:\/\/juicyfollow.com\/id\/dukungan\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_434060576\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-417125416\">\n\n\t<div id=\"col-1736615512\" class=\"col medium-10 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h1>FAQ<\/h1>\n<p>Kunjungi pertanyaan umum kami di bawah ini.<\/p>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1736615512 > .col-inner {\n  margin: 0px 0px -40px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-center\"  id=\"row-1381969432\">\n\n\t<div id=\"col-1891329442\" class=\"col medium-12 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n<div class=\"row row-collapse\"  id=\"row-769789199\">\n\n\t<div id=\"col-1175415590\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/shipping-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"shipping-icon-flatelements\" srcset=\"https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/shipping-icon-flatelements.png 256w, https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/shipping-icon-flatelements-100x100.png 100w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Pengiriman<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-789199443\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2374323351\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2374323351-label\" class=\"accordion-title plain\" href=\"#accordion-item-bagaimana-jika-saya-perlu-memodifikasi-pesanan-saya?\" aria-expanded=\"false\" aria-controls=\"accordion-2374323351-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Bagaimana jika saya perlu memodifikasi pesanan saya?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2374323351-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2374323351-label\" >\n\t\t\t\n<p>Pesanan yang sedang dilakukan tidak bisa dimodifikasi lagi. Itu karena kami segera mengirimkan pesanan Anda setelah Anda memesannya. Oleh karena itu, jika Anda ingin membuat pesanan yang berbeda, saran terbaik kami adalah melakukan pemesanan baru.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4235856139\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4235856139-label\" class=\"accordion-title plain\" href=\"#accordion-item-bisakah-saya-mendapatkan-pengiriman-pada-hari-yang-sama?\" aria-expanded=\"false\" aria-controls=\"accordion-4235856139-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Bisakah saya mendapatkan pengiriman pada hari yang sama?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4235856139-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4235856139-label\" >\n\t\t\t\n<p>Ya. Faktanya, semua pesanan dikirim pada hari yang sama. Tergantung pada ukuran pesanan Anda, mungkin diperlukan waktu hingga 72 jam sebelum pesanan Anda selesai. Anda akan menerima email setelah pesanan Anda selesai.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-173539338\" class=\"accordion-item\">\n\t\t<a id=\"accordion-173539338-label\" class=\"accordion-title plain\" href=\"#accordion-item-bagaimana-jika-pesanan-saya-belum-dikirim?\" aria-expanded=\"false\" aria-controls=\"accordion-173539338-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Bagaimana jika pesanan saya belum dikirim?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-173539338-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-173539338-label\" >\n\t\t\t\n<p>Selalu tunggu 24 jam sebelum menghubungi dukungan pelanggan untuk menanyakan tentang pesanan Anda. Kadang-kadang perubahan dalam algoritma menyebabkan pesanan tertunda. Kami selalu mendapatkan pemberitahuan apabila hal ini terjadi. Kami akan memastikan untuk mengirim pesanan Anda secepat mungkin.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n<div class=\"row row-collapse\"  id=\"row-474853839\">\n\n\t<div id=\"col-1448220674\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/payment-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"payment-icon-flatelements\" srcset=\"https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/payment-icon-flatelements.png 256w, https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/payment-icon-flatelements-100x100.png 100w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Pembayaran<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1433831964\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1831312291\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1831312291-label\" class=\"accordion-title plain\" href=\"#accordion-item-dengan-apa-saya-bisa-membayar?\" aria-expanded=\"false\" aria-controls=\"accordion-1831312291-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Dengan apa saya bisa membayar?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1831312291-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1831312291-label\" >\n\t\t\t\n<p>Saat ini kami menawarkan Kartu Kredit \/ Debit.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2729837271\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2729837271-label\" class=\"accordion-title plain\" href=\"#accordion-item-bagaimana-jika-saya-membayar-tetapi-tidak-mendapatkan-notifikasi-email?\" aria-expanded=\"false\" aria-controls=\"accordion-2729837271-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Bagaimana jika saya membayar tetapi tidak mendapatkan notifikasi email?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2729837271-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2729837271-label\" >\n\t\t\t\n<p>Silakan periksa folder spam Anda dan rekening bank \/ penerbit kartu Anda. Hanya pesanan yang benar-benar dibayar yang akan diproses.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4232358938\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4232358938-label\" class=\"accordion-title plain\" href=\"#accordion-item-bisakah-saya-mendapatkan-diskon?\" aria-expanded=\"false\" aria-controls=\"accordion-4232358938-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Bisakah saya mendapatkan diskon?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4232358938-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4232358938-label\" >\n\t\t\t\n<p>Harga yang Anda lihat di situs web kami sudah didiskon secara surgawi. Semakin besar paket yang Anda beli, semakin sedikit yang Anda bayar. Ini memberi Anda imbalan untuk membeli lebih banyak barang yang sama.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"margin-top:3em;margin-bottom:3em;max-width:100%;background-color:rgb(9, 14, 29);\"><\/div>\n<div class=\"row row-collapse\"  id=\"row-1544186950\">\n\n\t<div id=\"col-1014277694\" class=\"col medium-12 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  style=\"margin:0px 0px 30px 0px;\">\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/returns-icon-flatelements.png\" class=\"attachment-medium size-medium\" alt=\"returns-icon-flatelements\" srcset=\"https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/returns-icon-flatelements.png 256w, https:\/\/juicyfollow.com\/wp-content\/uploads\/2021\/07\/returns-icon-flatelements-100x100.png 100w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Layanan isi ulang<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2106493703\" class=\"col medium-12 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2768248689\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2768248689-label\" class=\"accordion-title plain\" href=\"#accordion-item-bagaimana-jika-saya-kehilangan-followers,-suka,-atau-tampilan?\" aria-expanded=\"false\" aria-controls=\"accordion-2768248689-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Bagaimana jika saya kehilangan followers, suka, atau tampilan?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2768248689-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2768248689-label\" >\n\t\t\t\n<p>Pada setiap pesanan yang Anda lakukan, Anda akan menerima isi ulang gratis dalam waktu 30 hari sejak tanggal pembelian Anda. Membeli pengikut, suka, atau tampilan melekat pada kehilangan beberapa dari mereka. Itulah mengapa kami menawarkan layanan isi ulang gratis 30 hari untuk pesanan Anda.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1848969269\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1848969269-label\" class=\"accordion-title plain\" href=\"#accordion-item-bagaimana-jika-saya-tidak-puas-dengan-pesanan-saya?\" aria-expanded=\"false\" aria-controls=\"accordion-1848969269-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Bagaimana jika saya tidak puas dengan pesanan saya?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1848969269-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1848969269-label\" >\n\t\t\t\n<p>Kami menawarkan jaminan uang kembali 100% kepada semua pelanggan kami atas semua pesanan kami. Jika Anda tidak puas karena alasan apa pun dalam waktu 30 hari setelah pembelian Anda, tinggalkan pesan kepada kami dan kami akan mengembalikan uang pembelian Anda.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1382867807\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1382867807 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-794382703\">\n\n\t<div id=\"col-744564892\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\" style=\"background-color:rgb(244, 244, 244);\" >\n\t\t\t\n\t\t\t\n<h3>Masih punya pertanyaan?<\/h3>\n<p>Silakan hubungi kami untuk informasi lebih lanjut.<\/p>\n<a href=\"https:\/\/juicyfollow.com\/contact-us\/\" class=\"button primary\"  style=\"border-radius:99px;\">\n\t\t<span>Hubungi kami<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-794382703 > .col > .col-inner {\n  padding: 40px 20px 40px 20px;\n  background-color: rgb(244, 244, 244);\n}\n@media (min-width:550px) {\n  #row-794382703 > .col > .col-inner {\n    padding: 40px 40px 40px 40px;\n  }\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_434060576 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-3927","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/pages\/3927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/comments?post=3927"}],"version-history":[{"count":5,"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/pages\/3927\/revisions"}],"predecessor-version":[{"id":8497,"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/pages\/3927\/revisions\/8497"}],"wp:attachment":[{"href":"https:\/\/juicyfollow.com\/id\/wp-json\/wp\/v2\/media?parent=3927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}